All orders placed on the www.princeofsun.com website are subject to acceptance in accordance with the following terms and conditions.
Dominique Christian Jan Masullo
Carrer Muntaner 6, 3-1
All merchandise is clearly described with photographs provided and sizes/dimensions specified on the specific product pages of our website. We invite you to check this information carefully in order to be sure that you choose the product best suited to your requirements.
Request for further information can be made by sending an e-mail to firstname.lastname@example.org
Large items such as furniture, tableware set, handcrafted decorative objects are made to order. All other products are in stock.
We try to have as many products in stock as possible, however some products may not yet have been received or may be currently being restocked. In this case you can still pre- order the products. We indicate expected arrival dates for these products in the product descriptions.
All prices are in euros (€) and are inclusive of Spanish VAT at the appropriate rate. Prices shown on the website do not include delivery costs. These will be added upon checkout before making payment and appear in your order confirmation page. You can also consult our shipping page. Please note that we reserve the right to update prices at any time without notice.
Please note that your placing of an order on the website constitutes an offer to us to buy the specified goods at the indicated price, together with any applicable delivery charge. We will send an automatised order acknowledgement email to you, listing the products you have ordered. This email does not constitute confirmation of your order by Prince of Sun. Acceptance of your order will take place upon dispatch of the products unless we have contacted you to inform you that we are unable to accept your order. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
It is your responsibility to check your ability to receive the products. This includes ensuring that the product ordered can be transported through the front door of your house or appartment and will fit in the selected room. Up-to-date mobile telephone number, delivery address and e-mail addresses are vital to ensure successful delivery of your item. We will not be responsible for missed delivery because of wrong delivery address or an inappropriate phone number.
Delivery lead times vary depending on the products ordered. Our lead times are estimates and thus subject to change. If this is the case, we will endeavour to contact you to keep you informed of any changes.
Prince of Sun will not despatch any product until the distribution department has ensured that payment has been made in full.
What should you do on receipt of your consignment?
- Verify that the consignment has been received.
- Verify that the Product is what you have ordered and that it is free of apparent damage. If everything is in order, accept the delivery.
- If the Product is not what you ordered, or if it appears to have external damage, then refuse the delivery after indicating the problem.
- Send an e-mail to email@example.com within the following two business days, with a description of the problem.
CLAIMS & RETURNS
Any claim for damage to the goods shall be notified to us within the 48 Spanish business hours following receipt of the consignment, so that the relevant claim may be made on the carrier.
In the event of a return due to an incorrect despatch, or for reasons attributable to Prince of Sun, ‘freight collect’ consignments will not be accepted. Our firm will handle the necessary arrangements, both to withdraw the wrong merchandise and to replace it with the correct goods.
Any claim for non-delivery or mistaken delivery shall be notified within 48 Spanish business hours of the date of despatch.
The customer is not entitled to apply for reimbursement when the error / defect has not been reported by e-mail to the Customer Service Department at firstname.lastname@example.org within 48 Spanish business hours of receipt of the order.
Claims for damages by the Customer are expressly excluded, in the absence of gross negligence or willful misconduct.
By signing the delivery note at the time of delivery, the Customer agrees that the quantity received in respect of a product order is correct. Prince of Sun will not accept any liability if the Customer does not claim a possible defect in quantity or quality within the stipulated period after the delivery of the Products.
The Customer shall inspect the Products as soon as possible after receiving them to verify that they correspond to the order, and that there are no apparent or latent defects. In every case, after receipt of the Products, the Customer shall have a period of 15 days in which to report to Prince of Sun any difference between the Products delivered and those requested, or any apparent defect.
The returned Products should be in the same condition as they were when they were delivered, new and unused, and with all accessories and labels intact.
When making refunds to the Customer, Prince of Sun shall refund the Customer within a fixed period and in the same way in which the purchase was made, using the same service provider (Redsys, Visa, MasterCard, etc.). Prince of Sun is not liable for the administrative time taken by the aforementioned service providers.
The procedure and steps to be followed by the Customer for returns appear in the e-mail confirming the despatch and in the delivery note, because they vary depending on the provider of the delivery service and the country of destination.
The Customer is liable for the return shipping costs, which will be deducted from the reimbursed amount after acceptance of the return.
Many of the items sold on www.princeofsun.com are made especially for you after you place your order. The Vendor generally accepts returns in many in-stock items, excluding final sale items. No returns or exchanges will be accepted on the following items, exceptions are indicated on each product page. For example, sales of the following items are considered final:
- Customized items
- Made to Order items
- Vintage Items
- Fine jewelry
- Art work
Specific policies will be indicated on each product page.
LINKS TO OTHER WEB SITES
Princeofsun.com may contain links to other web sites, which are in no way connected to the web site or to Prince of Sun does not control or monitor such third party web sites or their contents. Prince of Sun shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites.
Please, pay attention when you access these web sites through the links provided on artemest.com and carefully read their terms and conditions of use and their privacy policies.
LINKS TO PRINCEOFSUN.COM
Please, contact Prince of Sun at the following e-mail address: email@example.com. if you are interested in linking the Home page of princeofsun.com and other web pages which can be publicly accessible. You are requested to contact Prince of Sun for requesting our consent to linking princeofsun.com.
Prince of Sun grants links to princeofsun.com free of charge and on a non-exclusive basis. Prince of Sun is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to princeofsun.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis Prince of Sun or the latter’s suppliers, or when the Prince of Sun fears that such practices or such activities might be adopted by the applicant in the future.
In any event, it is forbidden to post deep links (such as deep frames) to princeofsun.com or to use unauthorized meta-tags without Prince of Sun consent.
The entire contect of the website is protected by intellectual property rights, including copyright and trademarks.